OXARO brings significant experience and industry knowledge of best practices to the delivery of claims operations and technology solutions. Our team’s extensive expertise in adjudication, advocacy-based claims management principles, and secure technology solutions are conducive to the program’s success and nationwide impact.
Public Safety Canada required specialized services to support the design, implementation, and administration of the Memorial Grant Program for First Responders In recognition of the critical role of first responders in protecting Canadians, the Memorial Grant Program for First Responders provides a one-time lump sum, tax-free maximum payment of $300,000 to the families of first responders who have died as a result of their duties.
Through OXARO’s solution and services, the Memorial Grant Program has supported numerous family members of fallen first responders. Our team continues to provide Public Safety Canada with recommendations regarding compensation granted in recognition of the critical role first responders have in protecting Canadians.
OXARO designed, implemented, and now operates the Memorial Grant Program, including claims processing and supporting technology. Our team is responsible for delivering specialized services, including the handling of enquiries, assessing applications, and providing eligibility recommendations to Public Safety Canada. The technology solution delivered by OXARO includes a public facing website, self-service claimant and case management portal, and contact centre services.
OXARO provides leading services and solutions, including: